 
  Terms of Use/Returns 
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Welcome to HughesDesign.net.  The products and services offered for purchase to our 
customers are guided and bonded to the Hughes Design© Terms & Conditions stated within.  
We would suggest that you review these Terms & Conditions when purchasing product from 
Hughes Design or when visiting hughesdesign.net. 
  
CUSTOMER COMMUNICATION 
By placing an order on this site, you consent to receive e-mail communication from 
Hughes Design.  You agree that e-mail communication from Hughes Design satisfies legal 
requirements that agreements, notices and disclosures be in writing.
   
APPLICABLE LAW 
By visiting the site, you agree that the laws of the state of Wisconsin will govern 
this Terms of Use agreement.
  
LICENSE AND SITE ACCESS 
Hughes Design grants you as our customer license to access this site.  Viewing product 
and finish options to help facilitate your purchasing decision is the extent of your 
access.  You are not permitted to download or change this site or its content.  This site 
and its content may not be reproduced, resold or exploited for commercial purpose without 
our prior written consent.  You may not use any hughesdesign.net logo or other proprietary 
graphic or trademark design without our prior written permission.  Use of this site or its 
content that is not expressly authorized herein is prohibited and immediately terminates 
the license granted herein.  
  
COPYRIGHT 
The content within this site is the property of Hughes Design, is protected under the 
copyright law of the United States (Title 17, U.S. Code), which governs the making of 
reproductions of copyrighted material.  Pictorial, graphic, sculptural, and architectural 
works (artwork and signholders) presented on this site are the exclusive property of Hughes 
Design and are protected by U.S. and international copyright laws.  Site content includes 
but is not limited to art, graphic images, logos, verbiage, dimensional displays and hanging 
graphic displayers.
  
YOUR ACCOUNT 
Currently accounts are offered to retail, hospitality and Visual Merchandising 
business-to-business customers.  If you are a business, please enquire with Mark Hughes, 
mark@hughesdesign.net, to receive a login and password.  We reserve the right to refuse 
service or terminate accounts at our sole discretion.  
  
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY 
Hughes Design was established in 1993 and has been producing, assembling and packing product 
for distribution since that time.  Our product has always held up under reasonable wear 
conditions.  We warrant that the items provided on this site will conform substantially 
to the product descriptions on the site when ordered.  With the exception of the warranty 
in the immediately proceeding sentence, hughesdesign.net and all content available on this 
site are provided on an "as is" basis without warranties of any kind.  You acknowledge, by 
the use of hughesdesign.net, that use of this site is at your sole risk, that you assume 
full responsibility for all costs associated with all necessary servicing or repairs of any 
equipment you use in connection with your use of this site, and that Hughes Design shall not 
be liable for damages of any kind related to your use of this site. 
  
PRODUCT DESCRIPTIONS 
The products and finishes offered on this site have been described as accurately and 
completely as possible.  However, color tones may vary from slightly from monitor to 
monitor.  If you have questions regarding exact colors and finishes please e-mail us at 
hughesdesign@centurytel.net.  We'd be happy to send swatches/samples for review. 
  
COMMENTS AND QUESTIONS 
Visitors may send comments and/or questions to Elisa Hughes, elisa@hughesdesign.net.  
  
RETURN POLICY 
Hughes Design has always been committed to quality product and customer service.  If you 
are not satisfied with your purchase, you may return item(s) within 30 days and receive a 
replacement at no charge, or a refund for the price of the product, less a 15% 
return/restocking fee.  Shipping charges will not be refunded.  Hughes Design is not a 
warehouse distributor of finished product.  We stock materials and print, produce, finish 
and pack orders to customer specifications.  Therefore a 15% return/restocking fee on items 
not to be replaced is necessary.  When ordering, please take a moment to review sizes, color 
palette and finishes to ensure the items fulfill your intended need. 
  
DAMAGED MERCHANDISE RETURN POLICY 
Hughes Design is committed to product arriving in perfect condition.  If your order arrives 
damaged in any way, please e-mail your order number, the shipping ID, and the name of 
damaged item.  Clarify if you would like a replacement or a refund.  If possible, please 
take a digital shot of the damaged product and attach to the e-mail.  Hughes Design will 
send an e-mail confirming either replacement or refund status.  After receipt of our 
confirmation, please pack the damaged item in original packaging.  We will file a claim 
and arrange the return via UPS.  Please note:  damaged product needs to arrive back at 
Hughes Design in order for a replacement to be shipped. 
  
RISK OF LOSS 
When product is picked up for delivery from Hughes Design, standard policy is that the 
product becomes the customer's property.  It is the responsibility of the carrier to 
deliver items undamaged.   
  
MODIFICATION AND SEVERABILITY 
Hughes Design may make changes to our website, Terms and policies at any time.  We 
recommend that you, the customer, review our policies, conditions and Terms each time you 
visit the site.    
  
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