Terms of Use/Returns
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Welcome to HughesDesign.net. The products and services offered for purchase to our
customers are guided and bonded to the Hughes Design© Terms & Conditions stated within.
We would suggest that you review these Terms & Conditions when purchasing product from
Hughes Design or when visiting hughesdesign.net.
CUSTOMER COMMUNICATION
By placing an order on this site, you consent to receive e-mail communication from
Hughes Design. You agree that e-mail communication from Hughes Design satisfies legal
requirements that agreements, notices and disclosures be in writing.
APPLICABLE LAW
By visiting the site, you agree that the laws of the state of Wisconsin will govern
this Terms of Use agreement.
LICENSE AND SITE ACCESS
Hughes Design grants you as our customer license to access this site. Viewing product
and finish options to help facilitate your purchasing decision is the extent of your
access. You are not permitted to download or change this site or its content. This site
and its content may not be reproduced, resold or exploited for commercial purpose without
our prior written consent. You may not use any hughesdesign.net logo or other proprietary
graphic or trademark design without our prior written permission. Use of this site or its
content that is not expressly authorized herein is prohibited and immediately terminates
the license granted herein.
COPYRIGHT
The content within this site is the property of Hughes Design, is protected under the
copyright law of the United States (Title 17, U.S. Code), which governs the making of
reproductions of copyrighted material. Pictorial, graphic, sculptural, and architectural
works (artwork and signholders) presented on this site are the exclusive property of Hughes
Design and are protected by U.S. and international copyright laws. Site content includes
but is not limited to art, graphic images, logos, verbiage, dimensional displays and hanging
graphic displayers.
YOUR ACCOUNT
Currently accounts are offered to retail, hospitality and Visual Merchandising
business-to-business customers. If you are a business, please enquire with Mark Hughes,
mark@hughesdesign.net, to receive a login and password. We reserve the right to refuse
service or terminate accounts at our sole discretion.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Hughes Design was established in 1993 and has been producing, assembling and packing product
for distribution since that time. Our product has always held up under reasonable wear
conditions. We warrant that the items provided on this site will conform substantially
to the product descriptions on the site when ordered. With the exception of the warranty
in the immediately proceeding sentence, hughesdesign.net and all content available on this
site are provided on an "as is" basis without warranties of any kind. You acknowledge, by
the use of hughesdesign.net, that use of this site is at your sole risk, that you assume
full responsibility for all costs associated with all necessary servicing or repairs of any
equipment you use in connection with your use of this site, and that Hughes Design shall not
be liable for damages of any kind related to your use of this site.
PRODUCT DESCRIPTIONS
The products and finishes offered on this site have been described as accurately and
completely as possible. However, color tones may vary from slightly from monitor to
monitor. If you have questions regarding exact colors and finishes please e-mail us at
hughesdesign@centurytel.net. We'd be happy to send swatches/samples for review.
COMMENTS AND QUESTIONS
Visitors may send comments and/or questions to Elisa Hughes, elisa@hughesdesign.net.
RETURN POLICY
Hughes Design has always been committed to quality product and customer service. If you
are not satisfied with your purchase, you may return item(s) within 30 days and receive a
replacement at no charge, or a refund for the price of the product, less a 15%
return/restocking fee. Shipping charges will not be refunded. Hughes Design is not a
warehouse distributor of finished product. We stock materials and print, produce, finish
and pack orders to customer specifications. Therefore a 15% return/restocking fee on items
not to be replaced is necessary. When ordering, please take a moment to review sizes, color
palette and finishes to ensure the items fulfill your intended need.
DAMAGED MERCHANDISE RETURN POLICY
Hughes Design is committed to product arriving in perfect condition. If your order arrives
damaged in any way, please e-mail your order number, the shipping ID, and the name of
damaged item. Clarify if you would like a replacement or a refund. If possible, please
take a digital shot of the damaged product and attach to the e-mail. Hughes Design will
send an e-mail confirming either replacement or refund status. After receipt of our
confirmation, please pack the damaged item in original packaging. We will file a claim
and arrange the return via UPS. Please note: damaged product needs to arrive back at
Hughes Design in order for a replacement to be shipped.
RISK OF LOSS
When product is picked up for delivery from Hughes Design, standard policy is that the
product becomes the customer's property. It is the responsibility of the carrier to
deliver items undamaged.
MODIFICATION AND SEVERABILITY
Hughes Design may make changes to our website, Terms and policies at any time. We
recommend that you, the customer, review our policies, conditions and Terms each time you
visit the site.
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